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Working Memory

A structured knowledge repository exploring how the best companies build writing culture as infrastructure — in the tradition of The Kool-Aid Factory and the great company handbooks. Because what gets written down is what compounds.

Current issue: 01 — Repetition

001flagship

Writing Culture Is Infrastructure

Why the companies that write well are the companies that compound. The argument is civilisational before it is operational.

002case studydraft

The Memo as Architecture

How Stripe, GitLab, and Linear turned documents into load-bearing walls.

003fieldnotedraft

What Gets Written Down Compounds

A fieldnote on why most companies discuss writing culture and practice it nowhere.

004essayupcoming

The Kool-Aid Problem

When internal knowledge becomes ideology — and when it becomes something rarer.

005interviewupcoming

Brie Wolfson and the Architecture of Belonging

On building employee experience as a design discipline.

Reference shelf

Companies and sources this issue draws from:

Stripe

Writing culture, internal docs as product

Linear

Craft as speed, the changelog as literature

GitLab

Handbook-first, radical transparency

Cursor

Employee experience, culture as infrastructure